The Scottish Ambulance Service ensures an immediate response with the most appropriate skills and equipment is provided to 999 emergency calls in order to save lives. This could involve an ambulance, rapid response car, motorcycle, bicycle or air ambulance.
The Patient Transport Service transfers non-emergency patients to and from hospitals for admissions and discharges.
Ambulance care assistants make sure scheduled care patients are taken to and from hospital safely.
Ambulance technicians deliver pre-hospital care by providing on-scene treatment and transportation for all types of patients.
Emergency call handlers are the first chain of survival in dealing with medical emergencies.