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NHS 24 service delivery

NHS 24 is a patient-focused service that operates 24 hours a day, 365 days a year. It provides advice and assistance to people over the phone and online, helping them get the right care in the right place.

NHS 24 unscheduled care

NHS 24's unscheduled care service was established in 2004. It receives 1.5 million calls every year from people across Scotland on the free 111 phone number.

All calls are evaluated by a triage team and directed to a healthcare professional, where appropriate. In a life or limb-threatening emergency, calls are transferred to the Scottish Ambulance Service.

Discover some of the jobs available at NHS 24.

Pay and benefits

Pay and benefits

Find out about our flexible working policies, pay rates, pensions, health and wellbeing initiatives, and career development support.

Learn more about pay and benefits

NHSScotland Careers blog

Our blog features how-to guides, case studies, and resources for career planning, researching roles, and discovering what it's like to work in the NHS.

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