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How Kate started her NHS career in domestic services

Kate started her NHS career as a domestic assistant over 10 years ago. Now a domestic supervisor, Kate shares her career story.

A career in domestic services

Kate is a domestic supervisor working in a large hospital at NHS Grampian.

Celebrating Healthcare Estates and Facilities Day!

Kate shares her career story on Healthcare Estates and Facilities Day to raise awareness of an essential role in the NHS.

Kate's story

My first job in the NHS was as a domestic assistant 10 years ago, just after I moved to Scotland. I've been a domestic supervisor for 2 years.

I decided to become a domestic supervisor to push myself into new challenges and to gain more experience with domestic services.

What does a typical day look like for you?

In my role as a domestic supervisor, I make up rotas for each day and check if my staff have any issues. I also make sure they have the equipment to do their work. I also answer phone calls and do some store ordering and monitoring.

What's the best part of your job?

The best part of my job is if everything goes smoothly, my staff don't have an issue, and my staff are happy.

What are the most important skills for a domestic supervisor?
The most important skills for my role are management skills, people skills, communication, and motivation.

What makes you proud to work in the NHS?

I'm very proud to work for the NHS, and I'm proud of what we do to provide a safe and clean environment for patients, visitors, and staff.

What advice would you give anyone thinking about a career in the NHS?

I think the NHS is a great organisation to work for. We have lots of benefits, annual leave, and a pension.

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