All staff and patients expect to be cared for in a secure environment.
Staff working in security services may be based at hospital entrances and exits to monitor people going in and out. They also help to prevent damage and theft.
Some posts involve working shifts over a 7-day period, 24 hours per day.
Working as a security officer, you may be responsible for a range of areas, from protecting staff and patients to security buildings and equipment. In a hospital setting, you may provide cover during the night to the Accident and Emergency department.
Some of the tasks involved in the job include:
- challenging anyone who is not a member of staff or a patient
- making sure visitors have a reason to be in the hospital
- asking official visitors to sign in and issue them with a pass
- helping to deal with any incidents or emergencies which might threaten the security of staff and patients
- diffusing potentially difficult situations
- working closely with police or other emergency services when required
- monitoring CCTV
- patrolling the outside of the hospital including the grounds
As a security supervisor or support services manager, you would normally be office-based. You may also be responsible for the security of one or more NHSScotland sites. Some of the tasks involved in these jobs include:
- supervising staff in the security team
- planning and organising staff rotas and shifts
- preparing security plans
- advising NHSScotland staff on security issues
- arranging staff training