Domestic supervisor

Domestic supervisors work throughout hospitals, health centres and other healthcare settings. They supervise the routine cleaning to make sure it meets the quality and hygiene standards.

Domestic supervisors are also responsible for managing the work of domestic assistants, organising rotas and making sure that the domestic services staff are used appropriately.

Starting your career

Choosing subjects are school

To become a domestic supervisor, you need a good standard of education. There are no entry requirements, but useful subjects include:

  • English
  • Maths
  • Administration and IT

Work placements and volunteering

You may find it helpful to get some experience of working in healthcare by doing a work placement. There may also be opportunities to volunteer. This could help you when applying to university, college or a new job with NHSScotland.


An apprenticeship is a good way to start your career in healthcare.

Modern Apprenticeships

If you are interested in working in a healthcare support role, there is the Modern Apprenticeship in Healthcare Support.

All Healthcare Support modern apprentices study the three mandatory units of communication, health and safety, and learning development. For estates and facilities roles, you will then choose your remaining units from the non-clinical pathway options.

Other relevant Modern Apprenticeships include:

Find out more about apprenticeships at

The role

As a domestic supervisor, you’ll work as part of the domestic services team. You will supervise domestic assistants, assigning tasks to maintain clean and hygienic hospitals, health centres and office accommodation. You could work in both clinical and non-clinical areas

What you’ll do

Your main tasks include:

  • supervising domestic staff
  • allocating tasks and assigning staff to various duties
  • purchasing cleaning materials
  • ensuring safe handling and storage of hazardous substances
  • organising rotas
  • managing budgets
  • stock control and rotation
  • covering cleaning duties when required

Top skills

You’ll need these skills:

  • caring
  • prioritisation
  • organisation
  • attention to detail
  • communication
  • customer service
  • listening
  • relationship-building
  • teamwork

Who you’ll work with

You’ll work with:

  • domestic assistants
  • domestic managers
  • clinical staff
  • other hospital staff

Working environment

You could work in:

  • canteens
  • kitchens
  • hospital wards
  • offices
  • other healthcare settings

Useful information

To work as a domestic assistant in NHSScotland, you’ll need to:

Did you know?

All domestic services staff can join the British Institute of Cleaning Science (BICSc). BISCc is the largest educational body within the cleaning industry, with over 30,000 members.

Learning and development

You will be encouraged to develop your career in NHSScotland and will be given training such as:

  • an introduction to the department and its procedures
  • specific skills training
  • health and wellbeing
  • infection prevention and control
  • COSHH – Control of Substances Hazardous to Health
  • mandatory training programmes
  • health and safety
  • risk management

During your career, you may be encouraged to study for additional qualifications including:

Gaining these new qualifications will help your career prosper. You’ll be able to apply to more senior roles, such as a domestic manager or support services manager. You may also wish to move into other areas such as facilities management or housekeeping.

Kate, Domestic Supervisor

Kate is a domestic supervisor working in a large hospital. Read her career story.

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