Morven, Modern Apprentice Domestic Assistant, NHS Grampian

Morven is a Modern Apprentice domestic assistant working at NHS Grampian.

She found out about the Modern Apprenticeship opportunity when it was posted on the staff notice board at work.

My name's Morven. I'm a domestic assistant and I started working as a domestic in May 2016.

I found out about the Modern Apprenticeship opportunity through a notice on the notice the staff notice board, and then I went to my line manager and enquired more about it.

I decided to do the apprenticeship because I'd been in the role a while and I thought it would be a great way to develop my skills further and to maybe progress in my job role.

A typical day would normally be I'd come in and find out exactly where I'm working. It would normally involve cleaning up after the dentist that have been in clinic all day, so I'd have to change the bins, clean sinks, floor areas, public areas, toilets. At the moment, I'm currently doing contact points, because of the coronavirus and I've changed my hours slightly, so it works better for me.

Important skills for doing the job well is being a good team player, being open to change, good time keeping, and good communication skills, because you're often dealing with members of the public and patients, and other members of staff as well.

I've been very lucky with being able to organise my time between work and study. I only work part-time at the moment, so I have been able to work and then I do studying at home, although my line manager has been great and offered if I need any time at work, that he could be able to accommodate that as well.

I didn't really have future career plans before doing the Modern Apprenticeship. However, since I've started, I now know that I have the knowledge and understanding. I could apply for roles such as a supervisor role, and I wouldn't have had that confidence without doing the Modern Apprenticeship.


Why did you decide to do a Modern Apprenticeship?

I decided to do the apprenticeship because I'd been in the role a while and I thought it would be a great way to develop my skills further and to maybe progress in my job role.

Describe a typical day at work.

A typical day would normally be I'd come in and find out exactly where I'm working. It would normally involve cleaning up after the dentist that have been in clinic all day, so I'd have to change the bins, clean sinks, floor areas, public areas, toilets. At the moment, I'm currently doing contact points, because of the coronavirus and I've changed my hours slightly, so it works better for me.

What are the most important skills for your job?

Important skills for doing the job well is being a good team player, being open to change, good time keeping, and good communication skills, because you're often dealing with members of the public and patients, and other members of staff as well.

How do you manage your time between work and study?

I've been very lucky with being able to organise my time between work and study. I only work part-time at the moment, so I have been able to work and then I do studying at home, although my line manager has been great and offered if I need any time at work, that he could be able to accommodate that as well.

What are your future career plans after you've completed your Modern Apprenticeship?

I didn't really have future career plans before doing the Modern Apprenticeship. However, since I've started, I now know that I have the knowledge and understanding. I could apply for roles such as a supervisor role, and I wouldn't have had that confidence without doing the Modern Apprenticeship.