Kelly, healthcare support worker, NHS Greater Glasgow and Clyde

Kelly works for NHS Greater Glasgow and Clyde. She is a physiotherapy and occupational therapy support worker, based in a busy hospital.

"My background includes fitness classes and a Sports Therapy degree. When this job came up to enhance my skills and knowledge of injury rehabilitation, I jumped at the chance."

Watch our video to find out how Kelly got started in the NHS and what she loves about her job.

I’m Kelly Milligan. I’m a healthcare support worker and I work for NHSScotland.

What attracted me to working in the NHS is it’s a well-respected organisation. Personally, I’ve had great experiences in the past, when I’ve had to deal with the NHS.

I got started in this role, because I’m a very sociable person. I’ve always worked with the public and I love it.

My background includes fitness classes and a Sports Therapy degree. When this job came up to enhance my skills and knowledge of injury rehabilitation, I jumped at the chance.

My day-to-day role includes working on different wards in the hospital, including the ICU. I work very closely with the physiotherapists and occupational therapists. I also have my own caseload of patients that I see every day. I’m there to encourage and motivate them to increase their mobility and gain their independence back.

The skills I need to do my job well are good communication, team work, attention to detail and when working with the patients I have to be caring, understanding and patient.

Right now, I’m very happy in my job. But, there are opportunities to become a senior healthcare support worker, or you could go to university to become a physiotherapist or an occupational therapist.

The advice I would give for anyone thinking about working in the NHS is you won’t regret it.

There are so many jobs opportunities to progress and it’s such a well-respected organisation, especially in these trying times.