Kate, Domestic Supervisor, NHS Grampian

Kate is a domestic supervisor working in a large hospital. On Healthcare Estates and Facilities Day, Kate shares her career story.

How did you get started in the NHS?

My first job in the NHS was as a domestic assistant 10 years ago, just after I moved to Scotland. I've been a domestic supervisor for 2 years.

I decided to become a domestic supervisor to push myself into new challenges and to gain more experience with domestic services.

What does a typical day look like for you?

In my role as a domestic supervisor, I make up rotas for each day, check if my staff have any issues and the equipment to do their work. I also answer the phone calls, do some store ordering, and monitoring.

What's the best part of your job?

The best part of my job is if everything goes smoothly, my staff don't have an issue, and my staff are happy.

What are the most important skills for a domestic supervisor?

The most important skills for my role are management skills, people skills, communication, and motivation.

What makes you proud to work in the NHS?

I'm very proud to work for the NHS and I'm proud of what we do to provide a safe and clean environment for patients, visitors, and staff.

What advice would you give anyone thinking about a career in the NHS?

I think the NHS is great organisation to work for. We have lots of benefits, annual leave, and pension.