James, Catering Assistant, NHS Lothian

James is a catering assistant working in an NHS hospital. In this video, James tells us how he got started in the NHS and shares his future career goals.

My name’s James, I’m a catering assistant and I work for the NHS.

What attracted me to work in the NHS, is I heard it was a good organisation to work for and it was a different challenge for me.

I got started in the NHS when I found the vacancy online. I found it was a good opportunity for me to take the next step in my career.

Before I started working in the NHS, I was a youth worker at a youth club.

My day-to-day role is dishing out the patient meals and making sure the menus are correct.

The most important skills are communication with the chef to make sure the patient meals are ready on time and good teamwork all around.

What makes me keep coming back into work every day – it’s a great environment to work in and everyone gets on well to get the job done.

Career goals are learning new jobs throughout the department, then hoping to become a supervisor.

The advice I would give someone to work in the NHS. You’re very well supported, we work well as a team and it’s a great organisation to work for.


What attracted you to work in the NHS?

I was interested in working in the NHS because I heard it was a good organisation to work for. I also thought that working as a catering assistant would be a different challenge for me.

I got started in the NHS when I found the vacancy online on the NHSScotland recruitment website. I decided it would be a good opportunity for me to take the next step in my career.

Before I started working in the NHS, I was a youth worker at a youth club.

What is a typical day like for you?

My day-to-day role is dishing out the patient meals and making sure the menus are correct.

What are the most important skills for a catering assistant?

The most important skills are communication and teamwork. I need to communicate with the chef to make sure the patient meals are ready on time. We all work well as a team, supporting each other during our shift. There's good teamwork all around.

The catering department a great environment to work in and everyone gets on well to get the job done. That's what makes me keep coming back into work every day.

What are your future career goals?

My career goal is to become a catering supervisor. I'm learning new jobs throughout the department to get experience.

What advice would you give someone thinking about a career in the NHS?

The advice I would give someone to work in the NHS is that you’re very well supported, we work well as a team and it’s a great organisation to work for.