Hayley, Recruitment Administrator, NHS Lothian

My name is Hayley and I've been working in the Recruitment Centre at St John’s Hospital as a recruitment administrator for 3 years. Before that, I was a recruitment co-ordinator for 3 years and a Recruitment Assistant for 2 years. I got my first role at NHS Lothian through a work placement arranged by the Blackburn Local Employment Scheme.

Which Modern Apprenticeship are you doing now and where are you based?

I am currently doing an SVQ Business and Administration SCQF Level 8  qualification and I am based at St John’s Hospital.

How did you first hear about the apprenticeship?

I first heard about the opportunity after mentoring a colleague who was doing her apprenticeship at the time.

Why did you decide to do a Modern Apprenticeship?

I thought this would be a great opportunity for me to do this apprenticeship, as this would help me progress in my career.

How has this helped you? How will it benefit your future career?

Doing this apprenticeship has helped me gain more knowledge and confidence in my role. It will help me progress further into a management-level position.

Tell us about a typical day

A typical day for me is issuing conditional offer letters to successful candidates, taking up their pre-employment checks then issuing contracts. I also take phone calls from our HR enquiries line.

What do you wish you knew before you started your apprenticeship?

I wish I knew how difficult it could get at times trying to juggling completing my apprenticeship and working full-time.

What do you like most about your job?

I like building relationships with managers and candidates, as this helps them feel more at ease throughout their recruitment process.

What is the most rewarding thing about your job?

The most rewarding part of my job is getting candidates started in their new post without any delays.

What advice would you give anyone who is thinking of applying for a Modern Apprenticeship?

I would advise anyone to take the opportunity to become an apprentice, as this will open up so many opportunities for them to progress within their career.